Shipping policy

Shipping Policy

Last Updated: July 9, 2026

Welcome to Relaxify India. We are committed to delivering your order quickly, safely, and with complete privacy.

Order Processing

  • Orders are usually processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sale periods or high order volumes, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your order.

Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available), allowing you to monitor your shipment.

100% Discreet Packaging

Your privacy is our highest priority.

  • Every order is shipped in 100% discreet and secure packaging.

  • The outer package does not display the product name or indicate that it contains intimate or adult wellness products.

  • There is no branding or sensitive information on the package that could reveal the contents.

Delivery Attempts

If the courier is unable to deliver your package after multiple attempts due to an incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us.

Additional shipping charges may apply for re-delivery.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

Relaxify India is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Email: indiarelaxify@gmail.com

Please include your Order ID, clear photos of the package and product, and, if possible, an unboxing video to help us verify the issue.

Contact Us

For any shipping-related questions or assistance, please contact us:

Relaxify India
Email: indiarelaxify@gmail.com

We are committed to ensuring a smooth, secure, and private shopping experience for every customer.