Refund & Return Policy

Last Updated: July 9, 2026

Welcome to Relaxify India. We are committed to providing high-quality products while ensuring complete customer privacy and satisfaction.

Returns & Exchanges

Due to the intimate and personal nature of our products, all products sold by Relaxify India are non-returnable and non-exchangeable once delivered, for hygiene and safety reasons.

However, if you receive:

• A damaged product

• A defective product

• An incorrect product

• An item missing from your order

Please contact us within 48 hours of delivery.

How to Request a Refund or Replacement

To request a refund or replacement, email us at:

Email: indiarelaxify@gmail.com

Please include:

• Order ID

• Clear photos of the product and outer packaging

• An unboxing video (recommended for faster verification)

• A brief description of the issue

Our team will review your request and respond as soon as possible.

Refund Policy

If your request is approved:

• Refunds will be processed to the original payment method.

• Refunds are typically completed within 5–7 business days after approval.

• The time taken for the amount to appear in your account may vary depending on your bank or payment provider.

Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once an order has been dispatched, cancellation requests cannot be accepted.

100% Discreet Packaging

Your privacy is our highest priority.

• Every order is shipped in 100% discreet and secure packaging.

• The package does not display the product name or reveal that it contains intimate or adult wellness products.

• There is no mention of sensitive product details on the outer packaging, ensuring complete confidentiality during delivery.

Contact Us

If you have any questions regarding refunds, returns, or your order, please contact us:

Relaxify India
Email: indiarelaxify@gmail.com

We are always happy to assist you and ensure a smooth shopping experience.